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Terms and Conditions

These terms and conditions apply to all orders and supersede all others. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.
1.1 ACCOUNT - Payment shall be made in full by the end of each calendar month in the month in which the invoice is raised, unless special settlement terms have been agreed by us in writing.

1.2 NON ACCOUNT - Pro-forma is raised upon the order, payment is required before the job goes into production. Some exceptions may apply according to the materials to be supplied.

1.3 DISCOUNT - Any discounts are offered on the strict understanding that the accounts are paid by the due date. We reserve the right to invoice any discounts to accounts which become overdue.

1.4 VAT - If VAT is noticed on your order after the bill has been paid, you as the customer are liable to pay the VAT in full.

1.5 PAYMENT BY CHEQUE - If payment by cheque returns unpaid we charge a £30 administration fee.

2.1 - No good will be delivered on accounts which remain unpaid 14 days after payment is due. We reserve the right to charge interest on overdue accounts at a rate of 5% above the HSBC BANK base rate from time to time from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after the payment became due and shall be in addition to and without prejudice to any other rights we may have against you.

2.2 - We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or court proceedings.

3.1 - The risk in the goods shall pass to you on delivery.

3.2 - All goods, delivered or not, remain our property until payment is received in full.

3.3 - Until such time payment is made you shall retain such goods and clearly mark them in such a way that they can be readily identified as being our property and any payment received by you for sale of such goods must be held in a separate account in a trust for us. In the event of non-payment for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these conditions and we shall be entitled to enter upon the property where the goods are stored to repossess and remove the same. You hereby grant us an irrevocable licence to enter your premises for the said purposes.

PRODUCTS - We reserve the right to alter any details of products advertised without notice and while every effort is made to describe the goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-scription and any resulting loss.

QUATATIONS AND CONTRACTS - Order are accepted subject to our right to adjust prices quoted to take account of any change in the law or government regulations requiring us to increase prices by way of direct taxation, import duties, customs and excise duties or otherwise. The prices are based on today's current cost of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation of accepted contract we shall be entitled to charge such increases to you.

PRICES - Where applicable all prices quoted are subject to VAT at the current rate.

DELIVERY - 4.1 Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in delivery of the goods. All deliveries will be charged at the prevailing rate applying at the date of such delivery.

4.2 - Special rushed deliveries can usually be arranged but will be subject to additional charges (e.g. rush print charges and rush delivery charges) which will be charged to you at current rate.

4.3 - Premier Signs (SW) Ltd accepts to responsibility for deliveries be missed due to non-payment. It is the customers responsibility to ensure the full payment is made before delivery can take place.

QUANTITY VARIATION - We shall be deemed to have fulfilled our contract by delivery of the quantity within 5% plus or minus of the primted goods ordered and you will be charged at the contract rate for the quantity delivered

5.1 - Claims arising from damages, delay or partial loss in transit must be made in writing, so as to reach us within 5 days of delivery.

5.2 - All claims with regard to the quality or quantity of the goods shall be made in writing to us so as to reach us within 5 working days of receipt of goods or such goods shall be deemed to comply as to quality and quantity within the terms of the contract.

5.3 - You must examine all goods delivered at the time of delivery. We shall not be liable for loss arising from damage caused to goods in transit unless loss or damage is note on the delivery note at the time of delivery.

5.4 - Claims in respect of non- delivery must be made in writing so as to reach us within 4 days from receipt of our invoice.

5.5 - Premier Signs (SW) Ltd requires any materials to be returned in full before agreeing to repeat the order. If Premier Signs deem the work to be of sufficient quality and within tolerance we reserve the right to return the goods and refuse a reprint or refund.

LIABILITY - Save in so far as defects in the goods cause death, injury or damage to personal property our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.

6.2 - We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure set out in clause 10.

6.3 - Nothing in these terms and conditions shall affect the right of a consumer.

7.1 - We reserve the right to rectify defective work by repeating and shall not be liable to refund.

7.2 - If we offer to replace you must accept such an offer unless you can show clear cause for reason to do so.

7.3 - If you do opt to have work redone by a third party without reference to us you automatically revoke your right to any remedy from us.

7.4 - Defective work must be returned to us before replacement, if the subject work is not available we sill assume that it has been accepted and replacement will be provided.

7.5 - Refunds will take 3-4 working days to complete once Premier Signs has agreed to refund. This cannot be completed any faster.

CANCELLATION CHARGES - Please note that a 5% charge of the total value of the original order will be made on all cancelled orders plus a £10.00 charge to cover administration costs. Any costs incurred for work already carr4ied out up to the date of written cancellation will also be charged for and deducted before any refunds are made.

FORCE MAJEURE - We will not be held responsible for failure or delay in carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher price due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.

WARRANTY - The warranty on our products have a one year duration and must be governed by and construed in accordance with English Law.

MISCELLANEOUS - The contract between ourselves the Company and the Customer shall be governed by and construed in accordance with English Law.

COMPLAINTS - Complaints must be made within 48 hours of receiving your goods. Any complaints made after this time period are void of any right to refund or reprint.